Donation Refund Policy

Last Updated: 06 August 2026

Devla Welfare Foundation is committed to maintaining transparency, accountability, and integrity in the management of all donations received to support our charitable and social welfare initiatives. This Donation Refund Policy outlines the circumstances under which a refund may be considered.

1. Voluntary Donations

All donations made to Devla Welfare Foundation are voluntary contributions intended to support our charitable programs, community development projects, and social welfare initiatives.

2. Non-Refundable Donations

As a general policy, all donations made to Devla Welfare Foundation are non-refundable.

Once a donation has been successfully processed, it is considered final and is utilized to further the Foundation’s charitable objectives.

3. Exceptional Refund Cases

A refund request may be considered only under exceptional circumstances, including but not limited to:

• Duplicate donation transactions.

• Incorrect donation amount due to a technical or processing error.

• Unauthorized or fraudulent transactions reported by the donor.

• Payment processing errors resulting in an incorrect debit.

• Any other situation where a refund is required under applicable laws or regulatory requirements.

Approval of refund requests shall be at the sole discretion of Devla Welfare Foundation after verification of the relevant details.

4. Refund Request Procedure

If you believe you qualify for a refund, you must contact Devla Welfare Foundation within 7 days of the donation transaction.

Please provide the following information:

• Full Name

• Registered Mobile Number

• Email Address

• Donation Amount

• Transaction ID / UTR / Payment Reference Number

• Date of Donation

• Reason for the Refund Request

Incomplete requests or requests submitted after the specified period may not be eligible for consideration.

5. Refund Approval

Each refund request will be reviewed and verified by Devla Welfare Foundation.

If the refund request is approved, the amount will be refunded through the original payment method used to make the donation. Refunds cannot be transferred to an alternate bank account or payment method unless required by law.

6. Refund Processing Time

Approved refunds are generally processed within 7 to 15 working days, depending on the payment gateway, banking institution, or financial service provider involved.

Please note that processing times may vary based on the policies of the respective payment provider or bank.

7. Changes to This Policy

Devla Welfare Foundation reserves the right to modify or update this Donation Refund Policy at any time. Any changes will be effective immediately upon being posted on this page, along with the revised “Last Updated” date.

8. Contact Us

For any questions or refund requests, please contact us:

Devla Welfare Foundation

Email: info@devlawelfarefoundation.com

Phone: +91 9643461654

Address:
B-11, Pragati Enclave 4,
Pankshi Vihar Road, Devla,
Greater Noida, Uttar Pradesh – 201306, India.